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Telco Transformation Contest: Win $250!It doesn't matter what area of technology you're currently in, or what area you were in in a previous life, we've all had customer experience management (CEM) challenges. But what is, or was, the greatest CEM challenge or testing situation you've ever encountered? Maybe the collapse of a billing system? Or a customer transactions data migration that went badly wrong and wiped a ton of information? Or a call center that went into meltdown? Tell us how you solved an issue, rose above the fray and won the day and you could win a $250 voucher.* Of course, you could be a downer and just complain about an epic fail, but that's less likely to land the prize. (Don't be a whiner, be a winner!) Post your experience/story/thoughts on the message board below before January 27 to stand a chance of winning. So get those submissions in now to impress our panel of judges (OK, it's just me...). You can post more than one message -- there is no limit! And remember what Elvis sang (Costello not Presley): "Good manners and bad breath get you nowhere..." *Terms and conditions apply -- See PROMOTIONAL TERMS FOR TELCO TRANSFORMATION MESSAGE BOARD CONTEST. — Mike Robuck, editor, Telco Transformation |
The winners from the holiday edition of Telco Transformation's caption contest are announced.
It's the final cartoon caption contest of the year for Telco Transformation.
Comcast and AT&T are among the first companies to pass out bonuses to employees after tax reform legislation passes.
Disney is upping its streaming video game with its deal with 21st Century Fox.
CenturyLink's survey also asked IT professionals about SD-WAN, Ethernet and MPLS.
On-the-Air Thursdays Digital Audio
ARCHIVED | December 7, 2017, 12pm EST
Orange has been one of the leading proponents of SDN and NFV. In this Telco Transformation radio show, Orange's John Isch provides some perspective on his company's NFV/SDN journey.
Special Huawei Video
Huawei Network Transformation Seminar The adoption of virtualization technology and cloud architectures by telecom network operators is now well underway but there is still a long way to go before the transition to an era of Network Functions Cloudification (NFC) is complete. |
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