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clrmoney
clrmoney
2/9/2016 10:42:30 AM
User Rank
Platinum
smart home vs smart phones
We already have smart phones that can activate/control the alarm system and lock the house from the use of your phone. Smart homes will probably have more virtual things to make it easier and maybe robotic things and will it be more affordable to live in, I'm not sure so we'll have to see.

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ms.akkineni
ms.akkineni
2/11/2016 4:21:32 PM
User Rank
Platinum
Re: smart home vs smart phones
More virtual things for homes - not just smart locking feature. We can easily think og remote start / stop of electronic appliances which may gain popularity once the readiness is proven. Anything to do with appliances would be real risky and hazardious. 

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freehe
freehe
2/12/2016 3:58:13 PM
User Rank
Platinum
Re: smart home vs smart phones
I am a Comcast customer and their service has declined steadily over the past decade but their prices have increased yearly. I would love to home a smart home and smart phones but am greatly concerned about security. I worked in IT security for 6 years. Thousnads of companies do not have basic security measures and wait until a data breach occurs before they implement any type of security measures. I will wait to see what all of these companies will do to gain the trust of consumers reading security. What are your thoughts?

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ms.akkineni
ms.akkineni
2/12/2016 5:47:22 PM
User Rank
Platinum
Re: smart home vs smart phones
Absolutely, There are no doubts about security requirement.

As DHagar stated in her comment 'Managing Security and Privacy' is the key challenge in this case. We are still not there 100%. But industry is positively evolving in that space. I believe enterprises at a global level are prioritizing security at the top. Until there is a proven model, average consuler wouldn't jump into any advanced smart features that are correlated with security anytime soon.

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Writerfo10281
Writerfo10281
2/15/2016 12:38:03 PM
User Rank
Gold
Re: smart home vs smart phones
I agree, freehe, as a former Comcast customer it seems like service just keeps declining as prices keep rising (which is why we are no longer customers). And, like you said, most companies do nothing about security until there is a problem. And that is a problem.  

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dlr5288
dlr5288
2/29/2016 11:43:39 PM
User Rank
Platinum
Re: smart home vs smart phones
Yes good points.

I'm a current Comcast customer and the prices just seem to get higher and higher with less and less available. It had me thinking a couple of times that I should really change to a less expensive option.

I really think Comcast should start listening to the consumers instead of just raising the bills higher and higher. It's becoming ridiculous.

The concept of smart houses seem a bit scary to me still only because we all know how smart phones have truly affected people's lives and their day to day routine.

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Writerfo10281
Writerfo10281
2/15/2016 12:47:09 PM
User Rank
Gold
Re: smart home vs smart phones
And speaking of that service issue, freehe...

http://sanfrancisco.cbslocal.com/2016/02/15/massive-comcast-cable-tv-outage-affects-bay-area-viewers/

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freehe
freehe
2/15/2016 1:09:02 PM
User Rank
Platinum
Re: smart home vs smart phones
Writerfo10281, Unfortunately it's nationwide. Phone lines are jammed, social media profiles are flooded and no update when the problem will be resolved.

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Writerfo10281
Writerfo10281
2/15/2016 1:22:25 PM
User Rank
Gold
Re: smart home vs smart phones
freehe...but of course; it's Comcast :) 

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batye
batye
2/23/2016 8:09:26 PM
User Rank
Platinum
Re: smart home vs smart phones
@Writerfo10281  interesting reading, thanks for the link :)

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batye
batye
2/23/2016 8:11:30 PM
User Rank
Platinum
Re: smart home vs smart phones
@freehe I do see trend in North America - this days each big or small Co. trying to save money... keep forgeting about security... sad reality of trying to watch bottom line... overlooking everything else...

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mpouraryan
mpouraryan
2/28/2016 11:30:40 PM
User Rank
Platinum
Re: smart home vs smart phones
@batye:  The key players are on a massive infrastructure build--no question.     They're trying to keep up with the increased bandwidth requirements--no question.     As for saving money, the evolution of technology will take care of itself.

 

 

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clrmoney
clrmoney
2/9/2016 10:49:00 AM
User Rank
Platinum
Xfinity Home's EcoSaver tool
I think what the xfinity home ecosaver tool is a great idea in a way in this day and age to help people save money so that people can attempt to see what smart homes have ot offer.

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Mike Robuck
Mike Robuck
2/9/2016 3:33:14 PM
User Rank
Author
home automation & security
Hard to say if the niche/retail offerings are outselling the whole home platforms by communications service providers since the latter typically doesn't include them in earnings. 

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DHagar
DHagar
2/9/2016 6:21:17 PM
User Rank
Platinum
Re: home automation & security
Mike, I am thinking customers will want to invest in more of the platforms; plus you have the service issues with Comcast. 

Also, the platform would better serve the utility companies that are increasingly relying on data and Smart Meters for delivery services.  I would think the platform becomes a host for these multiple services.

I guess the race is on!

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Mike Robuck
Mike Robuck
2/10/2016 11:16:24 AM
User Rank
Author
Re: home automation & security
Comcast's goal is to offer the entire platform. Sort of a "walled garden" approach to home automation and security. The service providers are saying they have an edge because they're already providing billing and broadband into the homes. I guess a competitor could say "we're not Comcast" as a selling point. :)

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DHagar
DHagar
2/10/2016 1:41:37 PM
User Rank
Platinum
Re: home automation & security
Mike, yes that does make a good sales pitch!  But as you point out, I think the services in billing and broadband of the Service Providers is also more appealing and sustainable in the long run.

 

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Ariella
Ariella
2/10/2016 3:59:27 PM
User Rank
Author
Re: home automation & security
@Mike I suppose that all depends on how one feels about Comcast. There is an advantage ot have a comprehensive system because it should work together seamlessly. In contrast, putting together different coverages from different sources sometimes leaves gaps. 

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Mike Robuck
Mike Robuck
2/11/2016 9:51:12 AM
User Rank
Author
Re: home automation & security
Which is exactly Comcast, Verizon, AT&T's selling point. And you get their techs to install a system instead of bringing somethign home from Lowe's and doing it yourself. But there does seem to be too many products/offerings out there, so maybe we'll some drop by the wayside. 

Of course, ADT can say it's been doing security much longer than the new entrants. 

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Ariella
Ariella
2/11/2016 9:52:41 AM
User Rank
Author
Re: home automation & security
@Mike Quite true. I remember its ads from way back when -- decades before people though of smart homes and the like.

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DHagar
DHagar
2/11/2016 12:51:39 PM
User Rank
Platinum
Re: home automation & security
Ariella, good points about the view on Comcast.  As I see it, one component is the bundling of services - which is a key advantage.  The second component then is the service - and that will be where Comcast will have to compete with the other service platforms.

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Ariella
Ariella
2/11/2016 12:56:11 PM
User Rank
Author
Re: home automation & security
@DHagar yes, a compnay can't take it for granted that customers will stay with them just for convenience of bundled services. They will still demand service. I know for myself that I've left companies -- even when I still had time on a contract -- due to very poor service.

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DHagar
DHagar
2/11/2016 1:24:45 PM
User Rank
Platinum
Re: home automation & security
Ariella, good points.  Maybe that will be an opportunity for Comcast to step up their customer service and win over those customers who don't have a favorable impression with their service.  They can do it the old fashioned way and earn it.

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ms.akkineni
ms.akkineni
2/10/2016 12:31:40 PM
User Rank
Platinum
Re: home automation & security
@DHagar:

You are right, the race is cerainly on. But it may still take some more time to pick up speed iwith SMART feature of homes. I don't think average consumers are there yet. But I see lot of push from many providers in diffrent horizons. I personally witnessed AT&T promoting about smart locking homes to one of the customers in my visiti to their store last month. 

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DHagar
DHagar
2/10/2016 1:46:51 PM
User Rank
Platinum
Re: home automation & security
ms.akkineni, I believe you are right about the consumers - there is a ways to go there.  That's where I believe the "total solutions", supported by platforms, will entice customers with the added services - not just to the concept of Smart Homes.

That's interesting with AT&T.  They are one of the carriers I believe that is truly building a network and building the capability to provide good customer services.

 

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dlr5288
dlr5288
2/11/2016 12:28:16 PM
User Rank
Platinum
Re: home automation & security
Does anyone else think that having SMART features in homes is a bit scary? I fully believe that as technology advances that we are surely heading that way & I'm also a lover of technology, but what happeneds when the home becomes totally technologically run? Already with cell phone use there's a huge change in the younger generation. It's scares me to think what might happen.

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DHagar
DHagar
2/11/2016 12:47:58 PM
User Rank
Platinum
Re: home automation & security
dir5288, I think that is one of the points that may be inhibiting full customer adoption of Smart technology as well.

This is another opportunity for the service providers.  The ability to manage the security and privacy will be key.  That's another point for those who put together a good package.

And, as Mike points out, you have monitoring companies like ADT that have experience and trust with security.

So I would say that this issue will be one where consumers will need to become educated about the various options and make wise choices

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Writerfo10281
Writerfo10281
2/15/2016 12:40:02 PM
User Rank
Gold
Re: home automation & security
@dlr5288  I love technology...and love the idea of a SmartHome...but I agree, it does seem like it could get a little scary (I've seen too many movies, I guess)...that's a lot of information out there, in the cloud...and once we start letting our homes do all the work (i.e. get smarter), it seems we all might get...well, we might become a little less smart?

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ms.akkineni
ms.akkineni
2/10/2016 12:55:46 PM
User Rank
Platinum
Re: home automation & security
@Mike:

I wouldn't deny as it makes sense if we think about platform not contributing to earnings.

But I believe carriers are pushing this more to grab customer base. Most of them now are coming up with their all in one bundle or platform for the same reason. If they have customers engaged for their mobile services they just want to retain them in other areas like TV, Phone etc.,. instead of letting that customer base goto a different provider just for the reason of those services not being available with their moblie carrier. This makes sense and a good opportunity of expansion.

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