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pmassam
pmassam
8/24/2016 6:55:29 AM
User Rank
Gold
Time to stand and stare
Great summary Gerardo on what it means to be agile.

Two additional points to complement this for me would be:

1. to encourage the participants to stand, whether they be in the same room or on a different continent. It re-inforces the sense of focus (on the Customer Experience in this case) and urgency. Agile purists will recognise this for sure.

2. Extend the collaboration out to the field. Network and field engineers are used to fine-tuning network performance to increase service performance. I would encourage Dev teams to add field testing at target locations for the new service (in collaboration with Marketing) after lab and IoT testing in the perfect environment is complete. Taking time out to stare at the actual performance of a new app or feature on a live network would be more food for the customer experience soul of the organisation and provide quantifiable feedback into those agile meetings.  

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clrmoney
clrmoney
8/24/2016 11:19:10 AM
User Rank
Platinum
Devops mind
Devops have a lot to offer so some people should go their route because a something to offer.

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NewIPLiz
NewIPLiz
8/24/2016 11:32:14 AM
User Rank
Platinum
Re: Time to stand and stare
Interesting @pmassam ... to clarify on your first point, do you mean to actually stand up? Why is that? 

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pmassam
pmassam
8/24/2016 12:13:29 PM
User Rank
Gold
Re: Time to stand and stare
@NewIPLiz Principally to keep the meeting short (15 mins max). Part of the Extreme Programming methodology. Please see the Agile Alliance official view here:

https://www.agilealliance.org/glossary/daily-meeting/

The 3 questions asked at the meeting are usually:

What have you completed since last meeting?

What do you plan to complete by next meeting?

What stands in your way?

 

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NewIPLiz
NewIPLiz
8/24/2016 2:38:07 PM
User Rank
Platinum
Re: Time to stand and stare
Thanks so much for that! Very helpful -- and definitely three questions, I'm going to start working into my meetings. FYI readers, we are running Agile and DevOps courses on Light Reading's Upskill U free university in Sept., and the Agile Alliance is teaching the first one so perfect timing if anyone is interested! Sign up here: www.lightreading.com/upskillU

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mpouraryan
mpouraryan
8/24/2016 5:03:58 PM
User Rank
Platinum
Re: Time to stand and stare
Such mindset change is critical--thnks for the heads-up on the UpSkill U--will try and catch a few of the sessions!!

 

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freehe
freehe
8/27/2016 9:04:52 PM
User Rank
Platinum
Re: Time to stand and stare
@pmassam, thanks for the article, great questions for meetings. I chaired a Configuration Control Board meeting that lasted 2 hours when I first started chairing the meeting. After I restructured the meeting and implemented policies and procedures the meetings lasted no more than 20 minutes each week, sometimes we were able to meet for 5 minutes and accomplish a great deal.

 

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freehe
freehe
8/27/2016 9:10:37 PM
User Rank
Platinum
DevOps Mindset
Companies must dissolves silos throughout the company and not just focus on the developers, IT operations, engineers and helpdesk. Field employees and customer service employees are also critical to implementing a DevOps approach.

An organizational change management plan must be implemented to change the entire company culture. In addition, some employees will be resistant to change.

Employees will really have to learn how to be team players versus just throwing the term around because it sounds good.

Employees need to see how their work affect their team, department and the entire company holistically.

Company leadership must emphasize the benefits of DevOps - how it will make their jobs easier, save time, money and resources - how it will be a win-win for the employees, company and customers.

 

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dlr5288
dlr5288
8/30/2016 8:48:04 PM
User Rank
Platinum
Re: DevOps Mindset
Good points!

Your point  about the employees being team players is so important. It's easy enough to say that, but to actually be able to agree and disagree with your work peers is super crucial.

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batye
batye
9/5/2016 8:22:54 PM
User Rank
Platinum
Re: DevOps Mindset
@freehe  I could not agree more a lot of changes must be done and no other way around it.... 

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