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batye
batye
10/13/2016 10:03:02 PM
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Platinum
Re: trending
@DHagar thank you, in my books Amazon in it own universe so to say :) 

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batye
batye
10/13/2016 1:06:21 PM
User Rank
Platinum
Re: trending
@mpouraryan I would say question would be could they survive it... while doing it....

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batye
batye
10/13/2016 1:05:25 PM
User Rank
Platinum
Re: trending
@Ariella I would say it all depends on what is plaining and how it get implimented...

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batye
batye
10/13/2016 1:04:24 PM
User Rank
Platinum
Re: trending
@mhhf1ve in my books Amazon customer service getting worst.... but to each his own...

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mpouraryan
mpouraryan
10/12/2016 9:43:23 PM
User Rank
Platinum
Re: trending
I am with you--the challenge is to make sure that they remain "hungry".   I wonder if they are able to sustain it. 

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Ariella
Ariella
10/12/2016 7:59:21 PM
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Author
Re: trending
@mhhf1ve I don't know how often, but i know that osme people have turned their frugal habits into careers, launching blogs and promoting products. The thing is that they put quite a bit of time into it, so you wonder, if they were able to do some kind of job during that time, would they actually earn more than their savings. However, some would perhaps not be able to commit to traditional work, and money saved -- unlike money earned -- is not subject to taxes. Also getting things for close to free seems to give them a thrill of bagging a bargain that outstrips the actual dollar value of the amount saved.

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Joe Stanganelli
Joe Stanganelli
10/12/2016 4:13:27 PM
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Author
Re: trending
Funnily enough, I get worlds' better customer service these days from telcos and cable companies.

(Wasn't always the case, and they're still far from perfect, but because they've been under such scrutiny from a customer-service standard, they've been more pressured to change -- and, apparently, have responded in kind (at least, in part).)

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Joe Stanganelli
Joe Stanganelli
10/12/2016 4:11:07 PM
User Rank
Author
Re: trending
Indeed, despite my distaste for the B2C customer service I've received from AMZN, I'm sort of rooting for the company?

Why?  Because companies like Google and Tesla want to "change the world" -- which necessarily entails foisting their view upon others (e.g., replacing human-driven cars entirely with self-driving, AI-enabled cars).  Even if you agree with some or all of the world view, it's corporate totalitarianism should such a company succeed.

Amazon?  Jeff Bezos?  Pretty much just in it for the money.

Say what you want about corporate greed, but you can trust it -- at least, to be itself, and little more.

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mpouraryan
mpouraryan
10/12/2016 3:31:43 PM
User Rank
Platinum
Re: trending
As I hope you agree, there are certain definite "trends" that one has to be aware of--and hold people to account--no question about it.    Customer Service is not mutually exclusive--the challenge is make sure all on the firing line are realizing it.    The automation of it all is just amazing to be witness to--no doubt. 

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mpouraryan
mpouraryan
10/12/2016 3:18:47 PM
User Rank
Platinum
Re: trending
Bezos is a great strategist--no doubt about it.     The reporting in this morning Wall Street Journal goes to the heart of Amazon basically taking over the World.     I have personally experienced good results in my personal experience.   I have had to at times deal with Amazon's "Bureaucracy"--but that's part of the course.     As Amazon apparently is accepting apparently that somehow brick and mortar will have to be "part of the solution", it will be interesting to see how it pans out.   This is as UPS seems to think that Amazon wll continue to have a windfall for it--despite Amazon wanting to develop its' own fleet for deliveries.

Interesting times indeed...isn't it folks?

 

 

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