Comments
dlr5288
1/31/2017 7:54:38 PM
User Rank Platinum
Re: Must also play well with hardware...
I think a lot of it has to do with keeping in contact. I don't mean calling them every day, but maybe once in a while sending them an email or a letter asking the consumer on how a certain product or service can improve for them.
Re: Must also play well with hardware...
@dlr5288:
That is the bitter sweet truth. Appears to be very simple but in reality very hard to earn...
dlr5288
1/31/2017 3:05:39 PM
User Rank Platinum
Re: Must also play well with hardware...
Yes I agree completely! Trust and good communication between the business and the consumer. And you're right, gaining their trust is one thing and very important, but keeping it is another story..
Re: Must also play well with hardware...
@dlr5288:
TRUST is the most imporatant aspects of any business. Gaining trust from customer is not at all an easy thing. That needs a lot of work and good work to make your customers feel that they can trust and depend. Once you gain that, you have a customer forever. Ofcourse you can't just take it easy from there on as it is even more challenging to keep that trust.
Must play well with hardware!
This would be great because if the customers feel like they are being acknowledged they will be more interested in trying something new to them. Once you get people interested then they will be more inclined to give better insight into new products. Some companies need the customers input to thrive with better services.
dlr5288
12/31/2016 3:56:13 PM
User Rank Platinum
Re: Must also play well with hardware...
Also I liked what you said about foundation because that really is a crucial part. Without a solid foundation things would fall apart.
dlr5288
11/30/2016 7:15:15 PM
User Rank Platinum
Re: Must also play well with hardware...
Yeah and in the long run it's all about gaining that consumers trust and letting them know as a company that you care!
Re: Must also play well with hardware...
Ofcourse true. Even if the current experience doesn't yield in positive results, the whole engagement and experience will surely end up as a positive trustworthy foundation for any upcoming future intiatives.
dlr5288
11/30/2016 6:22:20 PM
User Rank Platinum
Re: Must also play well with hardware...
Yes, exactly! And hey, even if it doesn't work it's still totally worth listening.
Re: Must also play well with hardware...
Absolutely, no doubts about it. That may increase customer involvement to a surprising extent.
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