Comments
clrmoney
10/31/2016 10:58:28 AM
User Rank Platinum
Level 3 video and Telepresence
The video part of it is interesting with which means more data usage to make it avaliableand usable and telelpresence is like you are in a virtual reality with you all in the same room together online. This will be beneficial for the customers to make it easier for them.
Re: Level 3 video and Telepresence
agree, and as service providers we need to make sure we make it easy for customers to consume these services, the UI and support model most be managed ETE.
dlr5288
10/31/2016 6:20:57 PM
User Rank Platinum
Re: Level 3 video and Telepresence
Agreed. Customers want products fast and easy and it's important for servive providers to know that and I'm thankful for the ones that do!
Critical
Very good initiative by Level 3.
Globalization is the nameof the game in recent times. People across the globe contributing for a common initiative is more than common in today's business. So that face value for interactions is considered very very critical. Making voice connection alone is a thing of past. Having that enhanced face time experience with all key folks certainly work better as folks connect better.
Re: Critical
could not agree more...the globalization theme is driving the need to shrink these distances and the decision time as well.
Re: Critical
Yup, I could foresee us going long way and long distance with globalization in near future.
Michelle
10/31/2016 3:58:58 PM
User Rank Platinum
Re: Critical
It sounds like they are working to bridge gaps in-office. This seems like the right direction for the applications they describe
vnewman
10/31/2016 6:04:41 PM
User Rank Platinum
Re: Critical
It's especially important for those offices who still wish make training a priority but do not have the resources to have trainers in place geographically at all times. I do a great deal of training using Virtual Meeting Rooms and it is a much better experience overall than your standard webinar or Skype.
Michelle
10/31/2016 6:13:08 PM
User Rank Platinum
Re: Critical
This almost makes the case for in-office training from remote facilitators. The question becomes 'when' instead of 'if'.
Re: Critical
one more thought here, i used to do my all hands calls in our event center becuase so many of our staff are loctaed in HQ and we would patch the remote offices in vie video and audio conferencing. the q&a sessions at the end you might think would have been more rhobust given the amount of people in the room vs. on the phone but this was not always the case. I recently switched and now do my regualr all hands calls using only video, the interaction has almost tripled, everyone is now "equal" meaning all on video...they also can use IM to ask questions and feed off of each other, very interesting dynamic.
Michelle
10/31/2016 9:21:50 PM
User Rank Platinum
Re: Critical
@Anthony I wouldn't have expected video to make that kind of impact. Thank you for sharing your meeting success.
batye
11/2/2016 2:01:11 PM
User Rank Platinum
Re: Critical
@Michelle with changes in technology it like new Paradigm shift... expect the unexpected :)
Adi
11/1/2016 11:12:06 AM
User Rank Author
Re: Critical
Interesting - so the chat-based input encourages more interaction either because it's less intimidating than asking a "live" question, or because it puts everyone on an equal playing field (as opposed to those in the room vs. those dialing in remotely).
Re: Critical
yes, thats exactly what i have seen.
Re: Critical
That is certainly true. Virtual meeting room concept is very popular. It is considered very key to any business that has global presense. Virtual training programs are very useful and practically feasible in lieu of traditional training.
batye
11/2/2016 2:05:32 PM
User Rank Platinum
Re: Critical
@ms.akkineni this days almost everything becoming virtual... uncluding schools and university :) it changes the way we do things and learn...
Re: Critical
@bayte:
True that is, ability to be virtual is a sure winning factor for many different things. And at this time we are really moving along in a positive direction and nothings seems to be impossible to be achievable virtually.
dlr5288
11/29/2016 11:29:35 PM
User Rank Platinum
Re: Critical
I agree. I guess only time will tell how long it will take for virtualization to evolve into something bigger!
Re: Critical
I am sure it will surely grow even bigger soon with all globalization model.
dlr5288
11/30/2016 6:28:37 PM
User Rank Platinum
Re: Critical
Yes, I think so too. It's going to be exciting to see virtualization take over and what's to come in the future.
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