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mpouraryan
5/23/2017 11:28:54 PM
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What caught my attention.....
...was the simple word:" Simplicity. If only that was the operative word thorughout--why shouldn't it be? Why isn't? The bottomline--9it has to be seamless to all. Will we actually see that?
Re: What caught my attention.....
@mpouraryan Hussain talked about making it seamless in building the "platform economy." He spoke about the telcos' job of taking complex systems and making it simple for the customer. But, he did recognize this is a challenging task in referring to it as "changing the engine of a plane midflight."
mpouraryan
5/24/2017 10:17:21 AM
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Re: What caught my attention.....
The quest for simplicity is a noble cause--and streamlining it for the sake of the average ordinary face that yearns for it.
JohnBarnes
5/29/2017 6:09:48 PM
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Re: What caught my attention.....
Mike, Kelsey,
I'm just curious about which of several possible kinds of simplifying they'll be applying first to which of their literally thousands of kinds of customer interfaces. Simplicity is really complicated!
mpouraryan
5/29/2017 6:27:18 PM
User Rank Platinum
Re: What caught my attention.....
@John: It is indeed complicated for the vendor no doubt--my humble contention was that it should be seamless to the end user--voice activation is just one example--Look at Alexa et. al :) :)
Onward to June with all its' possiblities :)
JohnBarnes
5/29/2017 7:25:07 PM
User Rank Platinum
Re: What caught my attention.....
Mike Pouraryan,
That's one kind of simplicity -- "I just talk and the machine gives me what I want."
Another kind is the light switch -- two positions, one for each thing the light can do.
Yet another is the College Common Application -- nearly every college wants a subset of the same info, so why not just collect it all once and let the colleges query for what they need?
Yet another is the simple SELECT statement in SQL -- go get what's in these columns -- which is simple to write (and a nightmare if someone asks for a billion rows of data by mistake!)
We all want it simple, but which simple do we want?
mpouraryan
5/29/2017 7:26:48 PM
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Re: What caught my attention.....
"Nirvana" is us having the ability to have access to all three!! :) :)
JohnBarnes
5/29/2017 7:31:27 PM
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Re: What caught my attention.....
And yet some kinds of simple are antithetical to other kinds. A violin is much simpler than a piano mechanically, and a piano in turn is far more simple than a CD player, if we're talking engineering. But it's much much simpler for a human to get music out of the CD player, and considerably simpler to learn to produce a recognizable tune on a piano than on a violin.
Simplicity isn't even a simple tradeoff.
mpouraryan
5/29/2017 7:45:31 PM
User Rank Platinum
Re: What caught my attention.....
I get it--but I reitrate my thought that it is critical for us all to empower the end user so that the end user can drive it which opens up opportunities like never before. Our role should be to be open and embrace it--and as consumers, if someone makes it easy on me, that's a win.
JohnBarnes
5/29/2017 7:55:51 PM
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Re: What caught my attention.....
Mike,
And yet simplicity obstinately remains relative to purpose; this is part of why I spent several years keeping my design classes from being taken over by CAD programs that the IT department wanted to buy (because although they made it easy to do initial setups and title blocks and dimension lines, after that every actual design idea was all but impossible to execute whereas it was simple with a pencil) and then about an equal amount of time trying to get a CAD system that wasn't built around cutting and pasting from a library (because it changed the gradient of simplicity to favor a few basic ideas, rather than allowing all executions to be equally simple).
I was going to use the quote "Our ideas should be as simple as possible, but no simpler" that is often attributed to Einstein, but then I looked it up and discovered that neither the quote nor the attribution is simple at all. Convenience is one kind of simplicity; always giving you an answer that looks like an answer is another; but there are some kinds of information to which the simplest route is devilishly complicated, where a simple result, and not a simple process, is what's wanted.
mpouraryan
5/29/2017 8:03:52 PM
User Rank Platinum
Re: What caught my attention.....
So, then, should we then stop to make things seamless? What I think you're implying is also the fact that somehow we will outlive our usefulness especially as we see arlready AlphaGO being smarter becuase it can think more strategically....
Michelle
5/29/2017 6:48:04 PM
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Re: What caught my attention.....
Thousands? It sounds like they've got a bit of work to do yet...
JohnBarnes
5/29/2017 7:21:06 PM
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Re: What caught my attention.....
Michelle,
Well, look at how many different kinds of communication Century Link handles, each of which has to have at least one interface at each end .... but in fact will have many more ... (counting, for example, one screen or one automated dialogue as one interface) ... and it doesn't take long to get to thousands!
Michelle
5/29/2017 8:08:44 PM
User Rank Platinum
Re: What caught my attention.....
@John I wasn't thinking of all that CenturyLink handles. I can see now how they could easily reach the thousands. I can't imagine working to simplify that many interfaces...
JohnBarnes
5/29/2017 8:15:39 PM
User Rank Platinum
Re: What caught my attention.....
Michelle,
Oh, there are lots of ways to do it. Picking a set of ways and then carrying out that program .... now THAT is complicated.
afwriter
5/24/2017 9:50:10 AM
User Rank Platinum
Apples and Oranges
< Hussain said should be like the experience provided by Amazon and Netflix because that's what the customer is demanding today.>
I get this sentiment and I am all for it, but high-speed internet and ordering laundry detergent from Amazon are two incredibly different things. Maybe the simplicity of Amazon and Netflix have spoiled us so much that we do expect the same simplicity out of a technological advancement that was nothing short of a miracle 30 years ago.
DHagar
5/24/2017 4:53:46 PM
User Rank Platinum
Re: Apples and Oranges
@afwriter, agreed - they are different products, but I think Hussain is right and CenturyLink has the right focus. The ability to apply technology now and to make it a tool to solve the customer's problems is key. People will become users before they understand it. That, in turn, will develop and drive the markets.
clrmoney
5/24/2017 10:41:31 AM
User Rank Platinum
Centurylink Digital Transformation
They say by 2020 4 billion people will be connected from device proliferation as it relates to digital transformation. Of ourse they will be many advanced things and more options around that time.
srufolo1
5/24/2017 9:34:25 PM
User Rank Platinum
Simplicity Drives Digital Transformation
It's impressive that CenturyLink, after the aquisition of Level 3 is complete, will be the second largest enterprise service provider. And as Hussain pointed out, it's a company of legacy, and that will be a daunting task to change the legacy.
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