Comments
DHagar
9/8/2017 6:08:17 PM
User Rank Platinum
Re: Service Models for Automation
@batye, well stated! And there is another entire layer of users (business/decision makers) that can be engaged and move beyond just the traditional IT labels. That is when it will really become important.
batye
9/8/2017 3:26:14 AM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes, you are right I could not agree more but this is a way how technology develops and grows this day with us as human factor in play :)
DHagar
9/7/2017 5:32:35 PM
User Rank Platinum
Re: Service Models for Automation
@batye, otherwise we are not gaining anything from the technology. The purpose of the technology is the data, and then to use the data. If we don't connect those dots, we are just expediting existing processes - with no new value.
batye
9/6/2017 10:38:03 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes as right aproach bring value to the table - how I see it ...
DHagar
9/6/2017 6:22:43 PM
User Rank Platinum
Re: Service Models for Automation
@batye, true! Maybe they think customers are autonomous as well and grow on trees! The companies that develop and deliver value are the ones that are going to gain.
batye
9/5/2017 11:27:56 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes, I could not agree more, but some Co. keep forgeting it and pay at the end with loss in revenue...
DHagar
9/5/2017 8:03:54 PM
User Rank Platinum
Re: Service Models for Automation
@batye, yes, the customer is king today - that is what competition creates! Let's hope the human intelligence becomes equallly recognized of value (such as companies like AT&T with their upskilling!).
batye
9/3/2017 5:45:30 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes human factor should never to be overlook and human talents should be fostered...
batye
9/3/2017 5:42:16 PM
User Rank Platinum
Re: Service Models for Automation
@dlr5288 this days consumers do vote with they money and want the best... and willing to pay for it...
dlr5288
8/30/2017 4:58:51 PM
User Rank Platinum
Re: Service Models for Automation
Definitely! The way technology is advancing is super interesting and will help so many companies and consumers decide what's best for them.
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