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clrmoney
8/17/2017 3:41:04 PM
User Rank Platinum
Service Models for Automation
There should be easier ways so with the service models it will be for automation. With the software they have and networking it will be a plus for automation.
dcawrey
8/20/2017 12:40:59 PM
User Rank Platinum
Re: Service Models for Automation
I'm very excited about the future prospects of automation. Computers and systems have been able to make us so much more productive as-is. These new functions like automation, someday paired with AI, will be a game-changer.
batye
8/20/2017 5:43:25 PM
User Rank Platinum
Re: Service Models for Automation
@dcawrey yes, the way this technology developing it gonna be a game changer and will affect/create changes in other areas/industry...
Ariella
8/21/2017 3:52:47 PM
User Rank Author
Re: Service Models for Automation
@batye absolutely, automation has tremendous potential. I fear not all effects will benefit the economy in terms of jobs, but I'm sure that that we will see greater operational efficiencies.
Ariella
8/21/2017 3:52:48 PM
User Rank Author
Re: Service Models for Automation
@batye absolutely, automation has tremendous potential. I fear not all effects will benefit the economy in terms of jobs, but I'm sure that that we will see greater operational efficiencies.
batye
8/22/2017 2:43:45 AM
User Rank Platinum
Re: Service Models for Automation
@Ariella yes as technology develops it only mater of time - how I see it :)
DHagar
8/22/2017 4:44:07 PM
User Rank Platinum
Re: Service Models for Automation
@Ariella, it will simplify and improve processes - without a doubt! Your point on the affects though require us to think of how to use technology so it improves not only processes but the use of human skills, knowledge, etc.
We will miss the boat if it becomes an "either/or"!
batye
9/3/2017 5:45:30 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes human factor should never to be overlook and human talents should be fostered...
DHagar
9/5/2017 8:03:54 PM
User Rank Platinum
Re: Service Models for Automation
@batye, yes, the customer is king today - that is what competition creates! Let's hope the human intelligence becomes equallly recognized of value (such as companies like AT&T with their upskilling!).
batye
9/5/2017 11:27:56 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes, I could not agree more, but some Co. keep forgeting it and pay at the end with loss in revenue...
DHagar
9/6/2017 6:22:43 PM
User Rank Platinum
Re: Service Models for Automation
@batye, true! Maybe they think customers are autonomous as well and grow on trees! The companies that develop and deliver value are the ones that are going to gain.
batye
9/6/2017 10:38:03 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes as right aproach bring value to the table - how I see it ...
DHagar
9/7/2017 5:32:35 PM
User Rank Platinum
Re: Service Models for Automation
@batye, otherwise we are not gaining anything from the technology. The purpose of the technology is the data, and then to use the data. If we don't connect those dots, we are just expediting existing processes - with no new value.
batye
9/8/2017 3:26:14 AM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes, you are right I could not agree more but this is a way how technology develops and grows this day with us as human factor in play :)
DHagar
9/8/2017 6:08:17 PM
User Rank Platinum
Re: Service Models for Automation
@batye, well stated! And there is another entire layer of users (business/decision makers) that can be engaged and move beyond just the traditional IT labels. That is when it will really become important.
batye
9/10/2017 3:48:41 AM
User Rank Platinum
Re: Service Models for Automation
@DHagar thank you, but it not a simple process, but it must be done, how I see it ....
DHagar
9/11/2017 5:10:56 PM
User Rank Platinum
Re: Service Models for Automation
@batye, great insight and understanding. That is very true. We have to understand new ways to provide what they need, as opposed to trying to educate them as to what we are delivering.
This is "selling refrigerators to the Eskimos" - not to keep the food cold, but6 to keep the food from freezing.
So again, we have to learn new ways.
batye
9/11/2017 8:39:01 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes I could not agree more as to each his own but depends how you look at the problem and try to solve it... or finding right solution...
DHagar
9/12/2017 5:14:54 PM
User Rank Platinum
Re: Service Models for Automation
@batye, good thought! Which is why we need Telco Transformation, to get us to relate to a better understanding of how to better engage with all the technologies and maximize the potential.
batye
9/12/2017 10:06:49 PM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes, you are right :) good point...
DHagar
9/13/2017 6:27:25 PM
User Rank Platinum
Re: Service Models for Automation
@batye, thanks! We learn and grow together here!
batye
10/2/2017 3:07:08 AM
User Rank Platinum
Re: Service Models for Automation
@DHagar yes I could not agree more...
dlr5288
8/30/2017 4:58:51 PM
User Rank Platinum
Re: Service Models for Automation
Definitely! The way technology is advancing is super interesting and will help so many companies and consumers decide what's best for them.
batye
9/3/2017 5:42:16 PM
User Rank Platinum
Re: Service Models for Automation
@dlr5288 this days consumers do vote with they money and want the best... and willing to pay for it...
dlr5288
9/28/2017 10:28:59 AM
User Rank Platinum
Re: Service Models for Automation
So as long as what they're paying for is of good quality, the consumer will be happy.
batye
10/2/2017 3:08:05 AM
User Rank Platinum
Re: Service Models for Automation
@dlr5288 I would say as long as at the end we see improvment...
dlr5288
10/30/2017 11:50:16 AM
User Rank Platinum
Re: Service Models for Automation
Exactly. Improvement moving forward is crucial.
BT's McRae
The future prospects for the future automation is going to be great. The service modles will be great for the future. The new dynamic services really isn't going to solve every single problem, but will give you common context. Automation is somethig that will grow on you.
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