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freehe
freehe
12/24/2017 7:13:01 PM
User Rank
Platinum
Benefits
Despite the many benefits of digital transformation many companies are reluctant to embark on it. Digital transformation includes so many technologies such as big data, smart home technology and more. Digital transformation will help improve the customer experience which will help to reduce churn.

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freehe
freehe
12/24/2017 7:10:42 PM
User Rank
Platinum
Needs
I don't know why it so hard for companies to find out what customers want. All they have to do is ask. Instead companies assume they know what customers want which never works.

 

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freehe
freehe
12/24/2017 6:42:01 PM
User Rank
Platinum
Digital Security
Security is a huge factor in digital transformation. Here is a diagram of the evolution of digital transformation https://t.co/k92FZCneZ8

CEOs should be considered about security and should collaborate to develop standards to ensure security measures are in place in the industry.

 

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batye
batye
12/23/2017 5:02:07 AM
User Rank
Platinum
Re: Lots of Security for Digital World
@dlr5288 yes you are right as technology must move forward with security in mind... - no other way - the way I see it... 

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dlr5288
dlr5288
9/28/2017 5:16:25 PM
User Rank
Platinum
Re: Lots of Security for Digital World
Exactly! That's why we have to be sure moving forward that security is as strong in all aspects.

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DHagar
DHagar
9/18/2017 5:02:03 PM
User Rank
Platinum
Re: Lots of Security for Digital World
@faryl, absolutely - great point!  The vulnerabilities are at that point and with those who either don't understand the significance and/or don't have the skills to maintain security; which I suspect is a growing number of the population.

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faryl
faryl
9/17/2017 6:33:21 PM
User Rank
Platinum
Re: Lots of Security for Digital World
Especially since we are only as strong as the weakest link in the chain when it comes to security.

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DHagar
DHagar
9/14/2017 5:53:55 PM
User Rank
Platinum
Re: CEO's Big on Digital
@mouraryan, totally agree!  Taking "responsibility" for what took place, understanding and correcting actions to prevent future reoccurence, AND full consideration for the customer would be a better course and show good leadership!  (Note:  Think Tylenol 20 years ago)

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mpouraryan
mpouraryan
9/14/2017 5:48:38 PM
User Rank
Platinum
Re: CEO's Big on Digital
It is challenging--and the half-hearted apparent steps by the folks over at Equifax underscores what shouldn't be done when in fact a transgression occurs--as it has--the idea, for instance, that people have to pay to have their credit frozen--and then chase to have the fee back, for instance, is just beyond the pale--Be proactive, be honest, make sure there are mitigations out there constantly--and make sure the customer suffers as minimally as possible--that's the ultimate trasnformational stance that will make sure CEO's have their organization stand out!!



Grateful for this week and the deliberations...wishing' you all a great rest of the week..and a fab w-end!!

 

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DHagar
DHagar
9/14/2017 5:27:32 PM
User Rank
Platinum
Re: Lots of Security for Digital World
@dcawrey, I totally agree.  There really is a lack of knowledge - I think universally - as to the issues of security that are inherently in the use of technology.  We need training in the fundamentals across the board:  policies, data protection, network risks, etc., for the users that truly create the security breaches many times through lack of diligence due to not truly understanding the risks.

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