Comments
DHagar
9/12/2017 5:20:25 PM
User Rank Platinum
Re: CEO's Big on Digital
@Mike, great survey and report. I believe this is highly encouraging. If CEO's can fully embrace technology as a competitive edge it will truly set in motion the transformations that are needed.
I really like the point that CEO's see this as a means to an end. This is key. When they see digital transformations as the key to the future it will drive the full infrastructure needed to complete the transformation. This is what is needed to move technology forward now to truly transform business as well. The old evolutions only addressed technology purchases as incremental steps, which stop short of true transformation.
faryl
9/12/2017 6:26:32 PM
User Rank Platinum
Customer service
"Customer service -- namely digital customer experience -- was cited by the survey respondents as highly important, with 79% of the CEOs saying that they already offer a "good" or "excellent" digital customer experience today."
It's great that customer service is so high up there. Though I wonder how their views on how good their existing customer service quality is compared with their customers' views.
afwriter
9/13/2017 12:09:48 AM
User Rank Platinum
It has to happen
Security concerns are an issue, but it is something that will have to be fixed in real time because companies can't fall behind in digital transformation. I like how Burger pointed out that they are in a great position because they too are in the midst of their own digital transformation.
mpouraryan
9/13/2017 10:21:12 AM
User Rank Platinum
Re: It has to happen
If only a vital link like Equifax understood this as 145 Million People now have to wonder what will happen to them.
mpouraryan
9/13/2017 10:22:11 AM
User Rank Platinum
Re: CEO's Big on Digital
It should not be a "means to an end"--it has to be a vital and fundemental part of the strategic direction to avoid the very debacles we've been witness to that seems to happen again again and again.
afwriter
9/13/2017 11:36:09 AM
User Rank Platinum
Re: It has to happen
I'm one of them. I am signing up for their free credit monitoring today.
mpouraryan
9/13/2017 11:38:34 AM
User Rank Platinum
Re: It has to happen
Let's remain hopeful--no other choice is there?
clrmoney
9/13/2017 11:46:37 AM
User Rank Platinum
Lots of Security for Digital World
I know you will need security in the digital world but there is can make it things easier and more accessible for us in a way.
dcawrey
9/13/2017 6:26:12 PM
User Rank Platinum
Re: Lots of Security for Digital World
Workforces need more skills related to general technology and security. It's amazing how little people understand of IT security and its overall importance to the operation of a business.
DHagar
9/13/2017 6:28:52 PM
User Rank Platinum
Re: CEO's Big on Digital
@mpouraryan, good point. There is either a full commitment to transformation or there is not. The proof is in the leadership and its commitment.
|
|
Italy's 5G auction could exceed a government target of raising €2.5 billion ($2.9 billion) after attracting interest from companies outside the mobile market.
The emerging-markets operator is focusing on the humdrum business of connectivity and keeping quiet about some of its ill-fated 'digitalization' efforts.
Three UK has picked Huawei over existing radio access network suppliers Nokia and Samsung to build its 5G network.
Vendor says that it's its biggest 5G deal to date.
Verizon skates where the puck is going by waiting for standards-based 5G devices to launch its mobile service in 2019.
Orange has been one of the leading proponents of SDN and NFV. In this Telco Transformation radio show, Orange's John Isch provides some perspective on his company's NFV/SDN journey.
10/16/2017
Huawei Network Transformation Seminar
The adoption of virtualization technology and cloud architectures by telecom network operators is now well underway but there is still a long way to go before the transition to an era of Network Functions Cloudification (NFC) is complete.
The Small Cell Forum's CEO Sue Monahan says that small cells will be crucial for indoor 5G coverage, but challenges around business models, siting ...
People, strategy, a strong technology roadmap and new business processes are the key underpinnings of Telstra's digital transformation, COO Robyn ...
Eric Bozich, vice president of products and marketing at CenturyLink, talks about the challenges and opportunities of integrating Level 3 into ...
Epsilon's Mark Daley, director of digital strategy and business development, talks about digital transformation from a wholesale service provider ...
Bill Walker, CenturyLink's director of network architecture, shares his insights on why training isn't enough for IT employees and traditional ...
All Videos
|
On-the-Air Thursdays Digital Audio
Special Huawei Video
Tweet This