Comments
JohnBarnes
11/28/2017 2:39:30 PM
User Rank Platinum
Re: Tough Competition
afwriter,
First and foremost the cable companies are used to putting together all sorts of different packages, adding new ones and modifying or deleting old ones, very fast and in response to even minor flickers in the market (or sometimes just to cause minor flickers in the market). They've never had the sort of "set your product/service and then exploit it forever" model that some of the descendants of The Phone Company inherited from their public-utility and railroad ancestors. Cable companies were born comparatively agile (they had to be to survive in what was a really hostile environment for their first quarter century or so) and the ones that are succeeding are the ones that are increasingly able to combine technical and business agility.
I think that's a big part of why they've been able to do so well in the small and medium business sectors -- where agility of all kinds is vital. But in big business ... well, there's a reason we think of such firms as dinosaurs. They may just not want what cable has to offer (even, or maybe especially, if it's what they truly need).
JohnBarnes
11/28/2017 2:30:23 PM
User Rank Platinum
Re: Cable vs Telcos
DHagar,
On the other hand, as we've been discussing elsewhere, telcos and cable companies both tend to come out of a purely data-pipe past; their model is basically a common-carrier one of providing a way to move large amounts of data from point to point quickly and efficiently. And returns to purely data-pipe services are already falling and likely to fall much, much further; the real money is apt to be in extended data services, which is something in which both telcos and cablecos are very much beginners.
Looks to me like a race between lumbering giants; the mouse on the motorcycle may not yet have entered the race (perhaps because s/he's still building or repurposing his/her motorcycle).
elizabethv
11/28/2017 8:46:10 AM
User Rank Platinum
Re: Collaborate
@ms. akkineni - That is a great idea! Maybe Telco's can help Cable better their customer service skills. Teach them a little humility. In my experience cable companies have terrible customer service. We had Cox in Phoenix and now ComCast in Denver. And honestly, you'd never know they were different companies. They might have a wider array of services, but they certainly don't hold the market on customer service.
elizabethv
11/28/2017 8:43:39 AM
User Rank Platinum
Re: Cable vs Telcos
@ms.akkineni - Isn't that the truth! I almost am never just working on one thing at a time anymore. Sometimes I wonder if I have undiagnosed ADD. Even away from any electrical device I can't stay focused on just one project. And I really don't remember being like that as a kid. It's electronic device endused ADD. I can't even imagine how bad my kids are going to be. They drive me bonkers already with their obsession over television. Even when I fight and limit it, they continue to try to weasel their way back. The other day I told my son to put his shoes on and come out side and help the rest of us with yard work. First I had to tell him he was going to lose his video games for the rest of the day. Then I told him he was going to lose them for a week - so he put his shoes on. And five minutes later there he sat playing the games. Like he had forgot why he was putting his shoes and and reverted to video games. Needless to say his video games are gone for a week. But it isn't just done when I give the consequence, because I still have to remind him continually. (He's 5.) It's like he's drawn to them. :-/
DHagar
11/27/2017 7:35:12 PM
User Rank Platinum
Re: Cable vs Telcos
@ms.akkineni, true - they do not add distinctive value. Until they can figure out the value they bring, I think they will be seem as potentially replaceable "middle men" in the picture.
Re: Collaborate
@freehe:
Cable companies partnering with Telcos is a great option. I see that trend emerging very soon into the market. And it has all good reasons to justify in current market. There is absolutely no reason to reinvent the wheels if the two companies can work together to pick and choose the best from either sides and come up with a final business model catering to market and consumer needs. Such a company will surely becomes the market winner.
Re: Cable vs Telcos
@dcawrey:
Absolutely there is possibility for cable companies to offer services similar to Telcos, but only when they make chance to their business model to cater to current consumer needs. But definitiely not impossible. Once there is a level set with services, then comes the challenge of pricing.
Re: Cable vs Telcos
@elizabethv:
Very ture. Times have chnaged so much and so did the people. In general people are no longer limited to do one thing at a time. It is a culture shift altogether, everyone is so used doing multiple things at one time. So companies have to offer all possible options to satisfy needs of consumers as per changing trnds. Only then they will have a chance to grab market share.
dcawrey
11/24/2017 5:29:09 PM
User Rank Platinum
Re: Cable vs Telcos
Lower prices are one thing, but does that mean the same level of service provided by the telcos? I'm sure it's possible, I just don't know if cable can do what it is promising to enterprises.
That's what telco companies have been for.
elizabethv
11/24/2017 9:07:16 AM
User Rank Platinum
Re: Cable vs Telcos
@ms. akkineni - Exactly - Cable companies have had their day in the hay. Things are changing, and with it our culture. We aren't a society of sedintary beings who sit on the couch in the living room and watch television all day long. We have long commutes on public transportation, and we watch our shows on our phones. We stand in lines and can't be idle for even a moment before pulling out our phones. We go to restaurants and pull out a tablet so we can catch up on work, or daily news events. We are always connected. If cable companies can't figure out how to keep up with those demands, they will continue to be a thing of hte past.
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