The cable operator industry has been awash in a sea of data for some time, but for the most part it hasn't been able to successfully harness and use the data that is coming in from set-top boxes, headends and other sources.
Using big data analytics will be a top priority for telecommunications providers in the coming years. Research conducted by Heavy Reading found that 87% of network providers have either already started working on a big data strategy or are in the process of doing so.
Cable networks are changing, thanks to new technologies, such as virtualization and the cloud, but cable operators need to do a better job of tapping into their big data assets. In Heavy Reading's "Cable Mining Its Big Data to Improve Service Performance" report, the data sources for cable operators are identified. (The second big data Telco Transformation infographic will feature key performance indicators that cable operators can use for their big data analytics.)