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faryl
faryl
8/31/2016 3:01:45 AM
User Rank
Platinum
Re: Cord Cutters
Plus there's a degree of level-setting (not sure if that's the best term for it) where we get used to what we currently have, so need bigger/faster/cheaper to stay satisfied. I used to accept buffering as part of the streaming experience - now I find myself getting annoyed when there's more than 15 seconds between episodes when I'm binge-watching something on Netflix!

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faryl
faryl
8/31/2016 2:56:37 AM
User Rank
Platinum
Re: Cords Cutters
Very true. A lot of it is expectation-setting as well, I think. My wishlists ("in a perfect world") far exceed what I think are reasonable expectations. Plus, when conducting consumer surveys, there's likely to be a large number of respondents who don't give five star or 10 out of 10 ratings for anything that isn't truely exceptional.

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ms.akkineni
ms.akkineni
8/31/2016 1:27:04 AM
User Rank
Platinum
Re: Cord-cutting, pro and con
Good points. Absolutely no surprise about cord cutters satisfaction level. The cable bundle is a good idea too.

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dlr5288
dlr5288
8/30/2016 2:09:53 PM
User Rank
Platinum
Re: It's not unusual
I totally agree! I always end up binge watching way more than I orginally want to. I think that's the whole point, getting sucked into it!

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dcawrey
dcawrey
8/29/2016 4:23:33 PM
User Rank
Platinum
Re: Cord-cutting, pro and con
For the longest time, I have not had a cable subscription. I can't actually remember they last time I had the box and remote. 

What I do have, though, is Sling TV. It's $19.99 a month for channels like ESPN, CNN and TBS – really the only ones I watch. Also Amazon Prime, which I get free shipping with too. 

No plans to go back to cable anytime soon. 

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afwriter
afwriter
8/29/2016 3:25:40 PM
User Rank
Platinum
Re: 13% canceled ord cutters
@clrmoney It is a legitimate question, but there are so many options available (Crackle for instance) that maybe they just decide to ride the free options for a while.  Myself being a cinephile, I subscribe to 3 OTT services along with having a substantial digital movie collection.  If I were to cancel my OTT services it would take me a few months just to re-watch all of the movies I already own. 

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dmendyk
dmendyk
8/29/2016 10:44:46 AM
User Rank
Platinum
Wrong end of the telescope
The issue regarding "consumer satisfaction" with video service options usually fails to take into consideration the most important factor underlying those options: Content distributors and producers set the terms of engagement, and their interest is almost solely in maximizing revenue and profit. That's as it should be.

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elizabethv
elizabethv
8/29/2016 8:00:38 AM
User Rank
Platinum
Re: It's not unusual
Exactly!  $20 for a season of Game of Thrones is far cheaper than the "Please come back to us, we miss you so much!" price DirecTv quoted me of $55 a month. They gave me that price and I just about couldn't hang up the phone fast enough. Even when you add in the $16 a month I pay to Netflix and Hulu. I don't really count my Prime Membership, because I get so much more from it than just the ability to entertain myself on occasion. I probably make up all the money I spend on the membership with shipping costs alone. There's a meme floating around with a bunch of Amazon Prime boxes sitting on someone's front porch, with the caption "Don't Drink and Prime." My husband's response to that was, "You can order that much without drinking?!" He may or may not have been exaggerting. 

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faryl
faryl
8/28/2016 8:29:48 PM
User Rank
Platinum
Re: Cord-cutting, pro and con
I think part of it is also that as more people started cord-cutting, content providers adjusted the way they provide their content. People who are expecting access to all shows/full seasons from a service like Hulu seem to be the ones with the biggest complaints.

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faryl
faryl
8/28/2016 8:24:02 PM
User Rank
Platinum
Re: It's not unusual
I'm not a millenial, but agree with you 100% Even if I splurge on a series season each month, it's less than the cable packages cost. And to be honest, I find the amount of content available on typical packages kind of overwhelming - I end up watching way more tv and most of it is just because it happens to be on and I get sucked in!

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