Contributors   |   Messages   |   Polls   |   Resources   |  
Comments
Newest First | Oldest First | Threaded View
Page 1 / 3   >   >>
faryl
faryl
4/12/2017 4:04:24 PM
User Rank
Platinum
Basis network service
Does Canada have a similar set up to the US where there are non-cable networks that are free without needing basic cable? (e.g., antenna) I wonder how that impacts cord-cutting. Where I live now, I can only get NBC, PBS, & Fox during windows of time where there are no planes flying overhead and no large vehicles driving by. I've yet to find an antenna that picks up ABC or CBS. (Though I get quite a few Mexian tv stations that come in clearly!). Lack of basic channel content availability definitely makes cord-cutting less appealing.

50%
50%
faryl
faryl
4/12/2017 3:44:50 PM
User Rank
Platinum
Re: Canadian Pay TV
It's like they make it difficult to cancel. AT&T continued charging me for internet service because I didn't return the router (that when it came to repairs, I "owned"; but apparently it wasn't really mine once the service ended).

50%
50%
faryl
faryl
4/12/2017 3:42:04 PM
User Rank
Platinum
Re: Canadian Pay TV
I'm with you on this. I only still have cable because I keep forgetting to cancel until I get my monthly message that my auto payment went through :)

50%
50%
srufolo1
srufolo1
3/30/2017 11:31:30 AM
User Rank
Platinum
Re: Canadian Pay TV
@freehee Yes, I've had times where my service went down. The cable company credited me on a prorated basis and it was very little. But at least they gave something back.

50%
50%
freehe
freehe
3/30/2017 8:30:04 AM
User Rank
Platinum
Re: Canadian Pay TV
@clrmoney, yes good point. Companies also have to remain in constant contact with their customers through feedback, surveys, social media to find out what they want, why they are cord cutting, etc. so they can retain at least some of the customers and then develop packages for those customers.

50%
50%
freehe
freehe
3/30/2017 8:28:18 AM
User Rank
Platinum
Re: Canadian Pay TV
@srufolo1, good point. But companies are probably not advertising skinny bundles as much as the regular bundles because they want to make the most money. Customers probably don't event know about the skinny bundles unless they ask or decide to cut the cord. Then the company probably informs them of the skinny bundles.

50%
50%
freehe
freehe
3/30/2017 8:26:26 AM
User Rank
Platinum
Re: Canadian Pay TV
@dcawrey, Yes good point. There is effort in canceling cable. A former client had DirecTV. He canceled the service but forgot to return the equipment. He was charged almost $1,000. I did the research to find out how to return the equipment. He returned the equipment. Paid the bill and I was able to get the collection company to remove the past due bill from his credit reports.

50%
50%
freehe
freehe
3/30/2017 8:23:31 AM
User Rank
Platinum
Re: Canadian Pay TV
@elizabethv, That is what I don't like, companies forcing you to pay a higher cost or a product or service because they are greedy. When that happens to me I always say no. If I want to pay a higher price for service I will upgrade otherwise leave my service alone.

50%
50%
freehe
freehe
3/30/2017 8:21:29 AM
User Rank
Platinum
Re: Canadian Pay TV
@elizabethv, I struggle with that also. You have to decide what features are most important to you. Good service or a low price. Unfortunately most companies don't offer both. Good service will result in a higher price. Lower price will result in lower average or below average service.

50%
50%
freehe
freehe
3/30/2017 8:19:36 AM
User Rank
Platinum
Re: Canadian Pay TV
@srufolo1, so true. More consumers are hoodwinked into buying products and services only to later find out they should have made a different selection. However to combat this you can keep a log of issues you experience and report them. Then ask for a credit on your account. It is time consuming but I would rather have better service and get what was promised than not. I do this with most of my service providers especially my cable company. I always get credits on my account for bad service from one of my service providers. Sometimes the service improves sometimes it doesn't but at least I get a partial refund.

50%
50%
Page 1 / 3   >   >>


Latest Articles
Italy's 5G auction could exceed a government target of raising 2.5 billion ($2.9 billion) after attracting interest from companies outside the mobile market.
The emerging-markets operator is focusing on the humdrum business of connectivity and keeping quiet about some of its ill-fated 'digitalization' efforts.
Three UK has picked Huawei over existing radio access network suppliers Nokia and Samsung to build its 5G network.
Vendor says that it's its biggest 5G deal to date.
Verizon skates where the puck is going by waiting for standards-based 5G devices to launch its mobile service in 2019.
On-the-Air Thursdays Digital Audio
Orange has been one of the leading proponents of SDN and NFV. In this Telco Transformation radio show, Orange's John Isch provides some perspective on his company's NFV/SDN journey.
Special Huawei Video
10/16/2017
Huawei Network Transformation Seminar
The adoption of virtualization technology and cloud architectures by telecom network operators is now well underway but there is still a long way to go before the transition to an era of Network Functions Cloudification (NFC) is complete.
Video
The Small Cell Forum's CEO Sue Monahan says that small cells will be crucial for indoor 5G coverage, but challenges around business models, siting ...
People, strategy, a strong technology roadmap and new business processes are the key underpinnings of Telstra's digital transformation, COO Robyn ...
Eric Bozich, vice president of products and marketing at CenturyLink, talks about the challenges and opportunities of integrating Level 3 into ...
Epsilon's Mark Daley, director of digital strategy and business development, talks about digital transformation from a wholesale service provider ...
Bill Walker, CenturyLink's director of network architecture, shares his insights on why training isn't enough for IT employees and traditional ...
All Videos
Telco Transformation
About Us     Contact Us     Help     Register     Twitter     Facebook     RSS
Copyright © 2021 Light Reading, part of Informa Tech,
a division of Informa PLC. All rights reserved. Privacy Policy | Cookie Policy | Terms of Use
in partnership with