Telco Transformation - Mediacom's Commisso Speaks Out on Programming Costs

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Comments Mediacom's Commisso Speaks Out on Programming Costs Newest First \| Oldest First \| Threaded View [close this box] << < Page 2 / 2 Mike Robuck 3/24/2016 12:53:57 PM User Rank Author Re: Mediacom Programming Cost It's how much they are going up that he's complaining about. They go up every year, but then again so does my cable bill. Mediacom used to be public and it was always worth listening to the earnings calls because Commisso would say something that was very blunt. Reply Post Message Messages List Start a Board Login 100% 0% clrmoney 3/24/2016 11:40:16 AM User Rank Platinum Mediacom Programming Cost I think he should get over having to pay more for programming cost because everything is going up as we go into the future and information technology increases. Reply Post Message Messages List Start a Board Login 100% 0% JohnBarnes 3/24/2016 7:40:16 AM User Rank Platinum Classic problem in PR It is probably unjust that MediaCom is at the brunt of complains about rising bills, but that's a basic problem in any business that sells a package of services provided by other businesses (especially in a regulated environment). The provider can raise prices and simply expect the retailer/combiner to "pass them on", because the provider isn't going to hear any more of the howls of consumer outrage than it wants to. Some businesses some of the time -- notably in the health care industry -- have tried supplying an itemized bill, with information about price changes they pay, showing that, for example, the drug company has doubled the price on an old drug or the hospital has a system of minimum charges that most insurance companies refuse to pay. Others do something similar with the cost of regulations. It's not clear that this actually makes the consumer like the retailer any more, or complain any less. The one thing that never works is to tell the consumer that "there are (unspecified) rising costs and we're doing our best to contain them." MediaCom needs to think about how specific they can make their message and how much they can let the consumer in on what's really going on. Reply Post Message Messages List Start a Board Login 100% 0% << < Page 2 / 2		Latest Articles Seven Sign Up for Italy's 5G Auction Italy's 5G auction could exceed a government target of raising €2.5 billion ($2.9 billion) after attracting interest from companies outside the mobile market. All Quiet on VEON's Digitalization Front The emerging-markets operator is focusing on the humdrum business of connectivity and keeping quiet about some of its ill-fated 'digitalization' efforts. 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