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DHagar
DHagar
4/20/2016 8:36:03 PM
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Platinum
Re: Amazon Has a Long Way to Go
@Ariella, well you are right on both accounts.  They have the simplicity, value, and service down, but the supply/demand does need work!

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DHagar
DHagar
4/20/2016 8:39:25 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@mpouraryan, good points - as always!

Yes, and they are clearly moving forward into the services with the video, so I have no doubt they will continue to develop good services.  I think I am just a little surprised that they haven't conquered the simplicity factor.  If they do, they will be unbeatable!

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batye
batye
4/20/2016 10:26:44 PM
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Platinum
Re: Amazon Has a Long Way to Go
@DHagar  thank you, with Amazon.com when I search I get distracted by things I do not need and this days even sponsored items... it getting from bad to worse....

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elizabethv
elizabethv
4/21/2016 6:06:25 AM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
While I definitely enjoy the analogy, I don't really find this to be the case. I'm not sure when the last time you tried using Prime Video was, but to me, their interfaces are relatively similar. The top includes a list of movies/tv shows I might be interested in watching based on my previous selections - followed by various sub-categories. You of course always have the option of searching for different content specifically. They even allow you to only look at the content available for free through Prime, which I prefer. Because it is really annoying when I decide I want to watch something, only to later realize I would have to pay to rent it even though I have Prime. Even this problem they've solved by including a banner on the titles that are included with Prime. Without a doubt, some content will appeal to some consumers over others, which is the same with an interface. (I personally have no idea how anyone uses an Apple product.) But I find Prime to be just as good as Netflix. (I'm actually watching a movie on Prime right now.) 

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clrmoney
clrmoney
4/21/2016 11:22:08 AM
User Rank
Platinum
Amazon great service
Amazon offers a variety of products and services so I'm not surprised out this and I very happy for them.

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DHagar
DHagar
4/21/2016 1:49:07 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@elizabethv - You are right on their video services.  I think they are great here and are probably going to become a leader, which they should.  And they have really built excellent Prime services.

My specific examples were dealing with just their general online purchasing - in response to earlier comments - that they are not as simple.  If they were to simplify some of their searches on products - to the high level of service in video, etc., they would be unbeatable.  They are definitely excellent at what they pursue.  And they deserve to win now in this new effort in taking on Netflix.

I am cheering for them!

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DHagar
DHagar
4/21/2016 1:51:54 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@batye, see this is where I agree that the "clutter" with the search is not as elegant as they could be - even their advanced search.  It can be very time consuming.  As mpouraryan pointed out it is a catalogue - and we are used to better information in the digital age.

They are really good, but if they addressed this, they could even be better!

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mpouraryan
mpouraryan
4/21/2016 2:04:40 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
AmazonFire TV is on that path.  As long as one is comfortable with the APP world, it should not present a problem--This is as I am seeing reports (as underscored by what Comcast has done with how they're moving away from Cable Boxes to an "App-drive" model) which may well negate what the FCC is trying to do to change the way Cable Boxes are regulated.

 

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DHagar
DHagar
4/21/2016 2:16:06 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@mpouraryan, thanks for great info.  Really interesting - it sounds like it might be the right path.  If so, they will surely be a leader!

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mpouraryan
mpouraryan
4/21/2016 9:34:36 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
I suppose, in retrospective, it is about how one takes advantage of the technology.  One has to know what one expects--I view it as the essence of embracing transformation.    Buying a gadget for the sake of buying it is not necessarily the right path.

 

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