Comments
dcawrey
2/10/2017 2:24:03 PM User Rank Platinum
Re: Good for CenturyLink...
@afwriter Customer service remains a huge issue for these companies. While I think virtualization can help this by automating some service requests, there has to be a greater focus on making sure customers are properly served, that's for sure.
srufolo1
2/10/2017 1:34:48 PM User Rank Platinum
CenturyLink Banks on Virtualization
Sounds like CenturyLink has a solid plan. Virtualization is allowing it to reach out to more businesses, now at 4.8 million, due to virtualization. I wonder what kind of increase in businesses that represents.
afwriter
2/9/2017 10:45:08 PM User Rank Platinum
Re: Good for CenturyLink...
It does sound like they are making some major improvements. Hopefully they can upgrade their customer service while they are at it.
dcawrey
2/9/2017 10:31:25 PM User Rank Platinum
Re: Century Link Rewards
Saving $200 million is going to get the attention of executives from other companies.
How many times do you think an executive has been told IT systems can save money? Too many times to remember...
mhhf1ve
2/9/2017 3:06:06 PM User Rank Platinum
Good for CenturyLink...
It sounds like CL is firing on all cylinders now (if that analogy isn't too outdated...). I expect to hear many more innovative things coming from CenturyLink as it folds Level3 into its business. It's truly combining the datacenter and telco operations, and that will be the future of CSPs, I think.
clrmoney
2/9/2017 3:01:39 PM User Rank Platinum
Century Link Rewards
They say virtualization is completed in 2 years and they will save 200 milion a year and that is a whole lot of revenue and century like virtualized 60% and hope to be at the 100% they siad by 2020 so let's see how this goes for them,
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