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clrmoney
clrmoney
4/21/2016 11:22:08 AM
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Platinum
Amazon great service
Amazon offers a variety of products and services so I'm not surprised out this and I very happy for them.

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elizabethv
elizabethv
4/21/2016 6:06:25 AM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
While I definitely enjoy the analogy, I don't really find this to be the case. I'm not sure when the last time you tried using Prime Video was, but to me, their interfaces are relatively similar. The top includes a list of movies/tv shows I might be interested in watching based on my previous selections - followed by various sub-categories. You of course always have the option of searching for different content specifically. They even allow you to only look at the content available for free through Prime, which I prefer. Because it is really annoying when I decide I want to watch something, only to later realize I would have to pay to rent it even though I have Prime. Even this problem they've solved by including a banner on the titles that are included with Prime. Without a doubt, some content will appeal to some consumers over others, which is the same with an interface. (I personally have no idea how anyone uses an Apple product.) But I find Prime to be just as good as Netflix. (I'm actually watching a movie on Prime right now.) 

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batye
batye
4/20/2016 10:26:44 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@DHagar  thank you, with Amazon.com when I search I get distracted by things I do not need and this days even sponsored items... it getting from bad to worse....

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DHagar
DHagar
4/20/2016 8:39:25 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@mpouraryan, good points - as always!

Yes, and they are clearly moving forward into the services with the video, so I have no doubt they will continue to develop good services.  I think I am just a little surprised that they haven't conquered the simplicity factor.  If they do, they will be unbeatable!

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DHagar
DHagar
4/20/2016 8:36:03 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@Ariella, well you are right on both accounts.  They have the simplicity, value, and service down, but the supply/demand does need work!

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mpouraryan
mpouraryan
4/20/2016 8:24:25 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
As you and I have discussed, the sense of balance is key because as AI becomes more mainstream, we are acquiring the ability to be able to be more "simple" at the same time. It will be fascinating to watch--no question. 

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Ariella
Ariella
4/20/2016 8:20:40 PM
User Rank
Author
Re: Amazon Has a Long Way to Go
@DHagar two things are keeping me back. One is the membership fee. The second is the fact that shoppers there report waiting on line for over half an hour to check out.

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DHagar
DHagar
4/20/2016 8:17:33 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
@mpouraryan, understand I shop at Amazon as well.  So what I am meaning on the "Intelligent" search engine is that they do not "refine" the searches to as close a match as others.  I fully agree though, and have done the same thing, their "associations" with the search are very good - so they give you lots of choices.  If they further build their capabilities not to associate everything and then refine the selections - keeping it simple - they will have it all!


Thanks for the good point!

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mpouraryan
mpouraryan
4/20/2016 7:59:50 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
It is interesting @Dhagar that you note that they're not that intelligent.   No question they are basically a "catalogue", but there is some intelligence built in.   I can't say how many times I have mistyped and yet I still got the information I was looking for.   Google is the king--but Bing is not too shabby either.    

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mpouraryan
mpouraryan
4/20/2016 7:58:30 PM
User Rank
Platinum
Re: Amazon Has a Long Way to Go
As someone who is a current prime customer, I don't get that at all @bayte.    If I need something I have been able to find it--it may not be as easy at first, but it is possible.   

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